The Air Conditioner Limited Warranty*- The Why, When & How?

“We will revolutionize the Heating and Air Conditioning Industry with the highest-quality equipment, manufactured by the best-producing workforce and sold for the best value in the market.” -Harold V. Goodman

When it comes to warranties, the Goodman^® brand stands behind its products.

Why Register?

When you make a large purchase like an air conditioner, it can give you peace of mind if the manufacturer backs its product with a warranty.  But in order to receive the fullest extent of those benefits, you may have to register the purchased product!
Equipment can either be registered by the homeowner or the installing dealer. However, be sure to confirm your product’s registration process with your dealer to limit any confusion about who will be registering the equipment.

Without any action, your Goodman air conditioner comes with a 5-year parts limited warranty. But when you register your new Goodman unit and meet certain predefined conditions, your air conditioner will qualify for additional enhanced warranty coverage.
With predefined registration conditions, Goodman will furnish a 10-year parts limited warranty that provides replacement part(s) for any part that is found to be defective due to workmanship or materials under normal use and maintenance. With predefined registration conditions, select models may include a 10-year unit replacement limited warranty** and lifetime compressor limited warranty** (good for as long as you own your home).

For example,

• Select higher efficiency Goodman brand air conditioners offer a lifetime compressor limited warranty to the original, registered owner. If the original registered owner should have a compressor failure, Goodman will replace the unit with a comparable Goodman brand air conditioner or heat pump.

For specific warranty information, be sure to read your specific air conditioner model’s warranty certificate! To view the warranty certificate for a specific Goodman air conditioner, please select the air conditioner model of choice, and then the “Details” section. Under the specific model web page, you will find a link to the specific model’s warranty certificate.  You may also get a copy of the warranty from your local licensed or professional Goodman dealer.

Register Within 60 Days!

Why get a 5-year warranty when you can get a 10-year warranty? Aren’t a few minutes of your time worth that extra peace of mind?

In order to receive the fullest extent of Goodman’s air conditioner warranty, online registration for qualified purchases should be completed within 60 days of the installation date. If you or your installing dealer has the product information on hand, the process is simple!

(NOTE: Residents of California and Quebec do not need to register the product in order to get all the rights and remedies of registered owners under the limited warranty.)

While registration is not required to obtain standard warranty coverage, the registration date may affect the length of your equipment’s limited warranty.

• If the unit is not registered within the 60-day window of the installation date, the air conditioner’s applicable warranty period is 5 YEARS.
• If the unit is properly registered online within 60 days after the installation date, the warranty lasts for as long as the original registered owner or his or her spouse own and reside in the home in which the unit was originally installed, for a period up to 10 YEARS.

The installation date is defined as:

• For units installed in a newly constructed residence, the installation date is the date the owner purchases the residence from the builder.
• For units installed in existing residences, the installation date is the date that the unit is originally installed.

How to Register for Your Warranty?

Online registration requires the following information:

• Homeowner name
• Homeowner address
• Contact number
• Email address
• Installation date
• Model and serial numbers
• Contractor’s name
• Contractor’s phone number

How to Confirm the Model and Serial Numbers?

The model and serial number can be found on the rating plate of your air conditioner. This is generally found slightly above the refrigerant valves on the back side of the unit. The serial number is a ten digit code that helps Goodman identify the time the unit was produced, as well as the model number and many of the sub-components used on a specific unit. Your installing dealer can assist you in locating the unit’s serial number and model information.

Additionally, many local Goodman brand dealers will affix the “traveler label” from the shipping box to your installation paperwork provided to you.  This label contains the unit’s information and makes it unnecessary to search for the serial number on the unit.




*Complete warranty details available from your local dealer or at goodmanmfghouston.com. To receive the 10-Year Parts Limited Warranty, online registration must be completed within 60 days of installation. Online registration is not required in California or Quebec.

** Complete warranty details available from your local dealer or at goodmanmfghouston.com. To receive the 10-Year Unit Replacement Limited Warranty, Lifetime Compressor Limited Warranty (good for as long as you own your home) and 10-Year Parts Limited Warranty, online registration must be completed within 60 days of installation. Online registration is not required in California or Quebec.